Frequently Asked Questions

Got more questions about our services? We’ve answered some of the most common ones below to help you better understand how we can assist. If you need more information, feel free to contact us.

No, we don’t charge a call-out fee. We’re here to help without any hidden costs. 

No—we’re a proudly family-run business with over 25 years of experience. We care about our customers like only an independent company can, but we’re big enough to handle contracts nationwide.

Yes, we do. We’re happy to support our local community with a 10% OAP discount. 

Yes, we accept all major credit cards for your convenience. 

Yes, all of our work is fully guaranteed for your peace of mind. Talk to us about the details of this at the time of your quote. 

Absolutely. We’re happy to provide free, no-obligation quotes for all of our services. 

Yes, we do. We believe in being helpful—even if we’re not the right fit, we’ll point you in the direction of someone who is. 

Yes, we carry out all types of drain repairs, from minor fixes to major repairs. 

Yes, we offer internal drain lining. 

Yes, we do. Our CCTV surveys are fully compliant with water authority requirements for build-over approval. 

Yes we do, this gives you complete peace of mind before buying your next home. 

Toilet Unblocking

We understand that these problems are often urgent and sensitive, especially in homes with only one bathroom.

CCTV Drain Surveys

When drains misbehave, the cause isn’t always obvious — especially if it’s hidden underground.

Drain Repair Services

Drain damage can cause serious disruption — from blocked facilities and environmental hazards on commercial sites to unpleasant mess and stress at home.

Drain Lining Repairs

Internal drain lining is the smarter way to repair damaged pipes — without the need for excavation.

Pitch Fibre Drain Repairs

Pitch fibre drainage was commonly installed from the 1950s through the 1970s — and for many properties, that means the material is now reaching (or well past) the end of its lifespan.

High-Pressure Water Jetting

Over time, all drainage systems build up deposits – grease, scale, silt, soap, food waste, roots, and more.

Gutter Cleaning 

Clean, free-flowing gutters are essential for maintaining any commercial property.

Maintenance Packages 

Unexpected drainage issues, surface water problems or system failures can be disruptive, costly, and damaging to your business reputation.

Drain Unblocking

Whether it’s a slow-draining sink or a complete blockage in your outdoor drains, our expert engineers are available 24/7, 365 days a year, to tackle any drainage emergency.